Refund & Cancellation Policy

Last updated: February 21, 2026

📦 Return Policy

7-Day Return Window

We offer a 7-day return policy from the date of delivery. Products must be in original condition with all packaging, accessories, and tags intact.

Return Conditions

  • Product must be unused and in original packaging
  • All accessories and documentation must be included
  • Product must show no signs of installation or use
  • Return request must be made within 7 days of delivery

Non-Returnable Items

The following items cannot be returned:

  • Software and digital products
  • Products with broken seals
  • Customized or special order items
  • Products damaged due to customer misuse

💰 Refund Process

Refund Eligibility

Refunds are processed only for products that meet our return policy criteria. The refund amount will be credited to your original payment method.

Refund Timeline

1

Return Request

Submit return request within 7 days of delivery

2

Product Inspection

We inspect returned products within 2-3 business days

3

Refund Processing

Refund is processed within 5-7 business days after approval

4

Amount Credited

Amount reflects in your account within 3-5 business days

Partial Refunds

Partial refunds may be issued in the following cases:

  • Missing accessories or documentation
  • Signs of product use or installation
  • Damaged packaging affecting resale value

❌ Order Cancellation

Cancellation Before Shipping

You can cancel your order anytime before it is shipped. Full refund will be processed immediately upon cancellation.

Cancellation After Shipping

Once the order is shipped, cancellation is not possible. You can return the product after delivery as per our return policy.

How to Cancel

To cancel your order:

  1. Go to "My Orders" in your account
  2. Select the order you wish to cancel
  3. Click "Cancel Order" button
  4. Confirm cancellation

Alternatively, contact our customer support at +918340610032 for assistance.

🚚 Shipping & Handling

Return Shipping

Customers are responsible for return shipping costs unless the return is due to our error (wrong product, defective item, etc.).

Free Return Shipping

We provide free return shipping labels in the following cases:

  • Wrong product delivered
  • Defective or damaged product
  • Product not as described
  • Our shipping error

🔧 Defective Products

Warranty Claims

All our products come with manufacturer warranty. For defective products, please contact us within the warranty period for replacement or repair.

Warranty Process

  1. Contact our support team with order details
  2. Provide photos/videos of the defect
  3. We'll verify the warranty claim
  4. Arrange pickup for the defective product
  5. Send replacement or process repair

📞 Contact Information

Customer Support

For any questions about our refund and cancellation policy, please contact us:

+918340610032
support@lapdeskparts.com
Mon-Sun, 9:00 AM - 8:00 PM

Important Note

This policy is subject to change without prior notice. Please check this page regularly for updates. For specific cases not covered in this policy, please contact our customer support team for assistance.